Privacy Policy

Last updated: 22 April 2026

Martinsoft Limited ("Martinsoft", "we", "us", or "our") respects your privacy.

This page explains what personal data we collect through this website, how we use it, and what rights you may have in relation to it.

Who we are

The data controller for this website is:

Martinsoft Limited
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ

Registered UK company number: 08894020

Privacy contact: please use the contact form on this website.

What we collect

If you contact us through the website, we collect the information you submit in the contact form:

your selected enquiry reason
your name
your email address
the content of your message

We may also receive limited technical information generated as part of running the website and processing requests, including request metadata and delivery information reasonably needed to operate the website and handle enquiries.

How we collect it

We collect personal data directly from you when you submit the contact form on our website.

The contact form includes an enquiry-reason selector so requests such as privacy rights enquiries can be identified and handled appropriately.

How we use it

We use personal data to:

respond to your enquiry
communicate with you about the services you asked about
operate, secure, and maintain our website
keep records of business communications where reasonably necessary

We do not use the website contact form data for automated decision making or profiling.

Legal basis

Where UK data protection law applies, our legal bases are:

legitimate interests, to respond to business enquiries and operate our website
steps taken at your request before entering into a contract, where your enquiry relates to potential services
compliance with legal obligations, where retention or disclosure is required

Services we rely on

We use third-party service providers where necessary to operate the website and handle communications.

This includes providers that help us host the website and deliver contact-form messages.

We also use Google Analytics, but only where a visitor has chosen to accept analytics cookies through the cookie prompt shown on the website.

Other than the service providers technically required to host the website, deliver contact-form messages, and provide consent-based analytics, we do not use advertising trackers in connection with this website.

International transfers

Some of our service providers may process personal data outside the UK. Where this happens, we expect appropriate safeguards to be used as required by applicable data protection law.

How long we keep data

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, following up on prospective work, maintaining business records, and meeting legal, accounting, or regulatory requirements.

Where there is no longer-term business or legal reason to keep an enquiry, we generally expect contact-form submissions to be kept for no longer than 12 months.

Cookies and tracking

This website uses a small number of cookies and similar technologies.

Essential website cookies

Some cookies may be required for the website to function properly or to remember privacy choices you make, such as your analytics consent preference.

Analytics cookies

If you choose to accept analytics cookies, we use Google Analytics 4 to measure website usage and understand whether visits result in successful contact-form submissions.

When enabled, Google Analytics may collect information such as:

pages viewed
approximate device and browser information
approximate location derived from IP-based signals
traffic-source and referral information
whether a visit resulted in a successful contact-form submission

We do not intentionally send your name, email address, message content, or other contact-form text to Google Analytics.

If you reject analytics cookies, Google Analytics is not loaded on this website.

We do not use advertising pixels or ad-targeting trackers on this website.

Your rights

Depending on applicable law, you may have rights to:

request access to your personal data
request correction of inaccurate personal data
request erasure of your personal data
request restriction of processing
object to certain processing
request portability of your personal data
lodge a complaint with a relevant data protection authority

To exercise any of these rights, please use the contact form on this website.

If you are in the United Kingdom and believe your data has been handled unlawfully, you also have the right to complain to the Information Commissioner's Office (ICO).

Contact

If you have questions about this Privacy Policy or want to exercise privacy rights, please use the contact form on this website.

Martinsoft Limited
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ

Changes to this page

We may update this Privacy Policy from time to time. The latest version will be published here with its effective date.

Website information and availability

The information on this website is provided for general information purposes only. While we take reasonable care over the content we publish, we do not make guarantees about the completeness, accuracy, reliability, suitability, or availability of the website or the information, services, or related content contained on it.

Any reliance you place on information on this website is at your own risk.

This website may include links to external websites that are not under the control of Martinsoft Limited. We are not responsible for the content, availability, or privacy practices of those external sites, and the inclusion of a link does not necessarily imply a recommendation or endorsement.

We aim to keep the website available and operating smoothly, but we do not guarantee uninterrupted availability and are not liable for temporary unavailability caused by technical issues beyond our reasonable control.